Authorize problem...

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Marc64
Posts: 755
Joined: 24 Jan 2015
Location: Sweden
Contact:

21 Jun 2016

I can't authorize R9 on either computer or ignition key.

computer : None. There aren't any licenses available to authorize on this computer. Note that only Reason 7 or later, and Reason Essentials 2 or later can be authorized on a computer.

Ignition key: None. You don't have any application licenses available for this Ignition Key.

I have upgraded and downloaded R9 but nothing...

Does anyone know what to do?

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plaamook
Posts: 2594
Joined: 22 Jan 2015
Location: Bajo del mar...

21 Jun 2016

I got that.
What I did was removed Code Meter (oh how we love code meter...) and reinstalled it, restart comp, try again and again (tried a few times) then it just went. I've had this in the past too. Just keep at it.
Perpetual Reason 12 Beta Tester :reason:

You can check out my music here.
https://m.soundcloud.com/ericholmofficial
Or here.
https://www.youtube.com/channel/UC73uZZ ... 8jqUubzsQg

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zabbone
Posts: 65
Joined: 11 Jun 2016
Location: Italy

21 Jun 2016

i start hating reason..... got same problem... so r9 can't start & can't authorize. FUCK!

Marc64
Posts: 755
Joined: 24 Jan 2015
Location: Sweden
Contact:

21 Jun 2016

I waitied about an half hour to authorize and tryed again and it worked :)

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guitfnky
Posts: 4415
Joined: 19 Jan 2015

21 Jun 2016

I contacted support earlier this morning for an error downloading R9 with soundbanks and in their response they mentioned that R9 would temporarily be online only, but that they were addressing, and expected to be back to full functionality sometime today.
I write music for good people

https://slowrobot.bandcamp.com/

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zabbone
Posts: 65
Joined: 11 Jun 2016
Location: Italy

21 Jun 2016

infact now work... but r9 still crash for me... hope i can resolve.

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Loque
Moderator
Posts: 11218
Joined: 28 Dec 2015

21 Jun 2016

zabbone wrote:infact now work... but r9 still crash for me... hope i can resolve.
It crashed on my computer several times. After i could manage to switch the ASIO driver it worked. ASIO4ALL didnt worked. Got to try this again sometime...
Reason12, Win10

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zabbone
Posts: 65
Joined: 11 Jun 2016
Location: Italy

21 Jun 2016

Loque wrote:
zabbone wrote:infact now work... but r9 still crash for me... hope i can resolve.
It crashed on my computer several times. After i could manage to switch the ASIO driver it worked. ASIO4ALL didnt worked. Got to try this again sometime...
prop send to me some batch file for solving asio driver problem.... but still doesn't work... work in progress

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Loque
Moderator
Posts: 11218
Joined: 28 Dec 2015

21 Jun 2016

zabbone wrote:
Loque wrote:
zabbone wrote:infact now work... but r9 still crash for me... hope i can resolve.
It crashed on my computer several times. After i could manage to switch the ASIO driver it worked. ASIO4ALL didnt worked. Got to try this again sometime...
prop send to me some batch file for solving asio driver problem.... but still doesn't work... work in progress
Try to set a different driver. It took me a few tries. Gl.
Reason12, Win10

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zabbone
Posts: 65
Joined: 11 Jun 2016
Location: Italy

21 Jun 2016

Loque wrote:
zabbone wrote:
Loque wrote:
zabbone wrote:infact now work... but r9 still crash for me... hope i can resolve.
It crashed on my computer several times. After i could manage to switch the ASIO driver it worked. ASIO4ALL didnt worked. Got to try this again sometime...
prop send to me some batch file for solving asio driver problem.... but still doesn't work... work in progress
Try to set a different driver. It took me a few tries. Gl.
i try also whit no audio card.....

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Rice
Posts: 251
Joined: 15 Jan 2015
Location: Texas, USA

21 Jun 2016

We're all just anxious (know I am), and this is very irritating...but I guess all we can do is keep trying. I've just tried the download using a torrent...hope this helps.

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Last Alternative
Posts: 1344
Joined: 20 Jan 2015
Location: the lost desert

23 Jun 2016

Reason won't authorize my computer. I just contacted support but no clue when I'll hear back since they're getting hammered right now, I'm sure.
So I open R9. It only lets me login. Clicked on 'more options'. Goes to screen with instructions. Installed codemeter. Clicked on authorize computer and keys but it pops up my RE list and sits there; the load wheel isn't even moving. Happened last night too. I've restarted my computer and tried many times now to no avail.
I gotta say this combined with the many failed download attempts and soundbank download crashes.. I've never had this much trouble upgrading.
https://lastalternative.bandcamp.com
:reason: 12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear

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Loque
Moderator
Posts: 11218
Joined: 28 Dec 2015

23 Jun 2016

Last Alternative wrote:Reason won't authorize my computer. I just contacted support but no clue when I'll hear back since they're getting hammered right now, I'm sure.
So I open R9. It only lets me login. Clicked on 'more options'. Goes to screen with instructions. Installed codemeter. Clicked on authorize computer and keys but it pops up my RE list and sits there; the load wheel isn't even moving. Happened last night too. I've restarted my computer and tried many times now to no avail.
I gotta say this combined with the many failed download attempts and soundbank download crashes.. I've never had this much trouble upgrading.
You need to athoeize your new version on the products section of your account in the web.
Reason12, Win10

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Last Alternative
Posts: 1344
Joined: 20 Jan 2015
Location: the lost desert

23 Jun 2016

That's what I did. Do you have a link so I can verify I'm doing what you said?
https://lastalternative.bandcamp.com
:reason: 12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear

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Last Alternative
Posts: 1344
Joined: 20 Jan 2015
Location: the lost desert

23 Jun 2016

Nevermind it's working now. Authorizer was getting stuck on loading but it just now went to the screen that lets you authorize your computer, ignition key, etc.
https://lastalternative.bandcamp.com
:reason: 12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear

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plaamook
Posts: 2594
Joined: 22 Jan 2015
Location: Bajo del mar...

23 Jun 2016

I wonder if all the problems are to do with many people trying to hit the website at once? Because for me there was no fix as far as I can tell. I just kept trying and it eventualy worked.
Perpetual Reason 12 Beta Tester :reason:

You can check out my music here.
https://m.soundcloud.com/ericholmofficial
Or here.
https://www.youtube.com/channel/UC73uZZ ... 8jqUubzsQg

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